asi otvorim tiket na podporu. Este som nasiel na stranke podpory toto: If the basic connection troubleshooting steps haven’t solved the issue, you may need to open (forward) the PSN ports on your router.
Ports act as endpoints between two connections, and opening the specific PSN ports can help direct the flow of internet traffic between PlayStation Network and your PS4 or your PS5.
IMPORTANT: If you’re not sure what this means, or you don’t know how to open ports on your router, we strongly recommend speaking to your ISP or router manufacturer before changing any settings on your router.
Try opening the following ports on your router, then let us know if it solved the problem.
TCP: 80, 443, 3478, 3479, 3480 UDP: 3478, 3479
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